Q. What can I do if my workers’ compensation checks are late?

A. You should call the insurance carrier and ask (1) whether your check was mailed? and (2) if so, when it was mailed?. Weekly workers’ compensation checks are generally late because either the postal service is slow or your check has “fallen off the diary”. Insurance company program computer to print checks according to an automatic diary for a specific number of weeks. When that number of weeks is over, your check “falls off the diary” and must be reset for additional weeks if checks continue to be due. An immediate call to the insurance adjuster should be sufficient to reset the check diary. If checks are regularly late, you should consult a qualified lawyer to take more aggressive action through the NC Industrial Commission.